HIKE HEALTH® Privacy Policy
Last Updated: Feb 1 2025
Thank you for visiting HIKE HEALTH®. This Privacy Policy explains how we may collect, use, disclose, and safeguard your personal information when you visit our website, hike.health (the "Site"), or use our services. Please read this policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Information We Collect
We collect any information that you give us. For example, we collect information about you when you fill out a form, give us feedback, ideas or submissions about our services, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us via any other means. The types of information we may collect include your name, email address, and any other information you choose to provide to us.
We may collect personally identifiable information ("Personal Information") that you voluntarily provide to us when you:
- Register an account or sign up for newsletters;
- Contact our support or send inquiries;
- Complete forms on our Site; or
- Otherwise interact with our services.
Automatically Collected Information
We may collect certain information automatically including, but not limited to, the type of device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use our services. We use various technologies to collect information, and this may include cookies and web beacons. These technologies are used for analytic and product improvement purposes, such as seeing which areas and features of our Website are popular, or determining whether an email has been opened and acted upon. Some third party service providers that we engage may also place their own cookies on your hard drive; note that this Privacy Policy covers only our use of cookies and does not include the use of cookies by such third parties. You may adjust your browser settings to refuse cookies, but please note that some features of the Site may not function properly without them.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Site and services;
- Improve, personalize, and expand our services;
- Understand and analyze how you use our Site or services;
- Develop new products, services, features, and functionality;
- Communicate with you, including sending updates, newsletters, and marketing materials (if you have opted in);
- Process your transactions; and
- Comply with legal obligations and enforce our policies.
How We Share Your Information
We do not sell or rent your Personal Information. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party services who perform services on our behalf, such as website hosting, analytics, and payment processing;
- Legal Requirements: If required to do so by law or in response to a valid request by a governmental authority;
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of the transaction;
- With Your Consent: We may disclose your information for any other purpose with your explicit consent.
Data Retention
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will take steps to delete or anonymize it.
Data Security
We are concerned about safeguarding the confidentiality of your Personal Information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information to operate, develop, or improve our services. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
HIKE HEALTH® is based in the U. S., and the use of your information is governed by Federal and State law. However, your information may be transferred to third-party services in other jurisdictions. By accessing or using our services or by otherwise providing any information to us, you consent to the processing and transfer of that information in and to the U.S., and other countries.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including:
- The right to access and update your information;
- The right to request deletion or correction of your data;
- The right to object to or restrict the processing of your data;
- The right to withdraw consent where applicable;
- The right to data portability.
To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.
Links To Third-Party Sites
Our Site and may contain links to third-party websites and services. This Privacy Policy does not apply to any third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 901 Market Street, Suite 3020, Philadelphia PA 19107.
Our services are not directed to individuals under the age of 18. If a parent or guardian becomes aware that his or her child has provided personally identifiable information to us without their consent, he or she should contact us at: 901 Market Street, Suite 3020, Philadelphia PA 19107.
This Privacy Policy is designed to provide transparency about our practices and help you understand your rights regarding your personal information. Please review it periodically for any updates.
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